Drop Off :

• Consignors w/ 300+ items: Contact us by Jan 25 for special drop-off & pick-up details

Before You Arrive

• Hang clothing facing left (hanger looks like a “?”)
• Pull price tags OUTSIDE the garment for EZ scanning
• Bring clothing & shoes sized by gender
• Group items by category (books, toys, décor, baby, etc.) for quick placement
• Clean items, include batteries, secure all pieces well
• Must REPRINT tag if you change the price—no handwritten changes or added red stars
• Print & bring tags for large/heavy items to attach to claim tickets
• Double-check tag placement – see Tagging Tips 

When You Arrive

• Please allow about 30 min to complete drop off
• Check in with hostess FIRST before unloading
• Use our rolling racks/carts only on dry sidewalks, not on asphalt
• Items OVER $25 (excluding large toys/furniture/equipment): MUST show us at drop off
• Place clothing on inspection racks sized by gender. Set other items on table.
• Take larger items to “Claim Ticket Area”. Attach your tag to our claim tickets
• Place items on salesfloor after inspection
• Please note: If sending husband/friend be sure they’re prepared to put items on sales floor

Pick Up Reminders:

• No appointment needed (P/U 11-6 to avoid lines)
• Can’t make pick up? Send a friend
• All items left after 6p WILL BE donated to our charities: DESC, Pilot Club, Positive Family Pivot
• IMPORTANT: Books, stuffed animals & small accessories are NOT sorted—grab them from their bins or they’ll be donated
• Double check your pile, then visit Lost & Found
• Checks mailed within 2 weeks if you donate
• $20 fee for replacement checks. Please cash promptly!